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Journal Articles

The Journal of Urgent Care Medicine features original articles written for urgent care.

Choose a topic area below to see all articles on that topic.

Billing and Coding
Clinical
- Bouncebacks
- Case Reports
Health Law
Marketing
Occupational Medicine
Pediatric Urgent Care
Practice Management

Billing and Coding - back to top menu
Q&A – Evaluation and Management: Coding Details – Oct 06
Q&A – S Codes (S9088 and S9083) in Urgent Care – Dec 06
Q&A – Coding Conundrum: E/M with a Procedure – Jan 07
Q&A – How to Define a Type B ED – Feb 07
Q&A – Code Compliantly, but Differently, Based on the Payor – Mar 07
Q&A – How to Use the Level 1 Established Patient E/M Code (99211) – Apr 07
Q&A – Additional Income from After-Hours Codes (99050, 99051, 99053) – May 07
Q&A – Injection Procedures and E/M Codes – Jun 07
Q&A – Readers’ Coding Inquiries – Jul/Aug 07
Q&A – Coding for Removal of Impacted Cerumen (69210) – Sep 07
Q&A – Proper Coding for Removal of Foreign Bodies – Oct 07
Q&A – Addressing Problem-based Coding and Other Challenges – Nov 07
Q&A – Post-operative Care & ‘Established’ Patients – Dec 07
Q&A – Deciphering Payor Language and Other Challenges – Feb 08
Q&A – Readers’ Coding Inquiries – Mar 08
Q&A – The Finer Points in Determining New vs. Established Patients – Apr 08
Q&A – Coding for Services Attempted But Not Completed – May 08
Q&A - Coding for Skin Tag Removal, Workers Comp Issues, Off-Hour Visits – Jun 08
Q&A - Choosing the Right Fee Schedule – and the Right Resource – Jul/Aug 08
Q&A - Of Discounts, Surgical Wound Dressing, and the S9088 Code – Sep 08
Q&A - Nebulizer Treatment Coding and Take-backs on 99051 - Oct 08
Q&A - ICD-9 Changes in 2008 - Nov 08
Q&A - Coding Symptons of Infections, Modifiers for X-rays, and Counseling Family Members - Dec 08
Q&A - An Update on New vs. Established Patients - Feb 09
Q&A - Modifiers for E/M Codes During Global Periods - Apr 09
Q&A - Coding for Observation, and More on Established vs. New Patients - May 09
Q&A - Medication Supplies, New Patient E/M, and Skin Shaving vs. Skin Biopsy - Jun 09
Q&A - Proper Use of 99051, and the Status of S9088 - Jul/Aug 09
Q&A - Coding for I&D, DTap, and Procedures Included in the E/M Code - Oct 09
Q&A - S9083 & Secondary Insurance, Laceration Repair, and More - Nov 09
Q&A - Splint Applications by Staff, and Proper Use of Modifiers -25, -26 and -59 - Dec 09
Q&A - Coding by Time, for Emergent Care, and for Nurse Practitioner Visits - Jan 10
Q&A - Coding for Two Visits in One Day, Billing for Atypical Urgent Care Services, and Billing on the UB-04 - Feb 10
Q&A - Consult Codes, Injection Codes, and Coding for Diabetes Education and In-House Dispensing - Mar 10
Q&A - Coding X-Rays Ordered by Outside Docs, G-code for Drug Testing, and 99051 for Scheduled Visits - April 10
Q&A - Writing Off Patient Responsibility, Modifier-51, and More on New vs. Established E/M Codes - May 10
Q&A - Coding for 'Feared Complaint', Facility E/M Codes, Nuances in Complexity of Medical Decision-making - June 10
Q&A - Coding for Splints, Modifier-QW, Routine Rechecks and Language Barriers to Efficient Coding - July/Aug 10
Q&A - Coding for Rectal Strep and Injury Exposure Visits, Billing for Slit Lamp Exams, and a Follow-up on Splinting - Sep 10
Q&A - ICD-9 Updates for 2011 - Oct 10
Q&A - 'Destruction' Codes, Global Periods, Working with Provider Representatives, and Denial of G0431-QW - Nov 10
Q&A - Coding for Complicated or Multiple I&Ds, Head CT, and Follow-ups--and When to Use CPT 99051 - Dec 10

Clinical - back to top menu
Syncope: Evaluation and Management in an Urgent Care Setting – Oct 06
Urticaria and Angioedema: A Case-based Discussion – Dec 06
Epididymitis: The Optimal Urologic Evaluation Management Approach – Jan 07
Original Research - Emergencies in the Office – Jan 07
Management of Acute Orofacial Pain Syndromes – Feb 07
Telephone Consultations From the Urgent Care Center: An Educational Model – Feb 07
Acute Pain Management in Urgent Care Medicine – Mar 07
The Dizzy Patient in the Urgent Care Setting – Apr 07
An Approach to Care of Injured Workers – Apr 07
Management of Erythema Multiforme in the Urgent Care Setting – May 07
Commentary - Quality of Care – May 07
Management of Patients Presenting with Symptoms of Vulvovaginitis – Jun 07
Challenges in Assessing and Treating Insect Bites and Stings – Jul/Aug 07
Original Research – Management of Distal Radial Fractures – Jul/Aug 07
Managing Heat Illness in Urgent Care – Sep 07
Evaluation, Identification, and Treatment of Urinary Tract Infections – Oct 07
Assessment and Management of Common Hand Infections – Nov 07
CA-MRSA Abscess Care and Treatment Guidelines in Urgent Care Practice – Jan 08
Integration of Pharmacologic and Non-pharmacologic Techniques to Enhance Pediatric Minor Procedures – Feb 08
Understanding Clinical Decision Rules Regarding Minor Traumatic Brain Injury – Mar 08
Minor Traumatic Brain Injury: Applying the Evidence to Urgent Care – Apr 08
Prescription Drug Abuse and the Drug-Seeking Patient – May 08

Diabetic Emergencies in the Urgent Care Setting – Jun 08
Acute Ankle Injuries in the Urgent Care Setting – Jul/Aug 08
Pharyngitis: Diagnosis and Treatment in the Urgent Care Setting
Sep 08
Management of the Patient Presenting with Epistaxis - Oct 08
Assessment and Initial Care of Fingertip and Nailbed Injuries - Nov 08
Managing Foot Fractures in Urgent Care (Part One) - Dec 08
Managing Foot Fractures in Urgent Care (Part Two) - Jan 09
Managing of Patients Presenting with Constipation - Feb 09
Evaluation and Management of Lower Extremity Edema - Mar 09
Management of Hypertensive Urgent in an Urgent Care Setting - Apr 09
Toward Ensuring Patient Safety in Urgent Care - May 09
Common Lacerations of the Head - Jul/Aug 09
Assessing Patients in the Wake of Motor Vehicle Accidents - Sep 09
Preparing for Pandemic Influenza in the Urgent Care Setting - Oct 09
Treating Upper Respiratory Tract Infections in an Era of Increasing Antibiotic Resistance - Nov 09
Identifying and Treating Superficial Fungal Infections in the Urgent Care Setting - Dec 09
Assesment, Intervention, and Disposition of Patients with Psychiatric Symptons - Jan 10
The Traveling Patient
- Feb 10
An Approach to Wound Care in the Urgent Care Setting - Mar 10

Assessing Abnormal Uterine Bleeding in the Urgent Care Center - April 10
Ear, Nose and Throat Urgencies in Children - May 10

Here Comes the Sunburn: An Update - May 10
Asthma in the Pediatric Population: An Urgent Care Approach - June 10
Tuberculosis Screening in Urgent Care Medicine - July/Aug 10
Providing DOT Medical Certification Exams for Commercial Drivers - Sep 10
Toxicological Emergencies for the Urgent Care Physician - Oct 10
Assessment and Management of Scrotal Disorders - Nov 10
Cold Weather-related Injuries - Dec 10

Case Reports - back to top menu
Pneumomediastinum with No Pneumothorax – Oct 06
Acute Pericarditis in a 12-year old girl – Dec 06
A 55-year old woman with abdominal pain – Apr 07
Supraventricular Tachycardia in Child w/Williams Syndrome after Nebulized Albuterol – Oct 07
Ruptured Ectopic Pregnancy with a Negative Urine Pregnancy Test – Nov 07
The Limping Child in the Urgent Care Center – Dec 07
A 20-Year-Old Male with Chest Pain – Dec 07
A 4-Year-Old Who Fell from the Slide – Feb 08
A 25-Year-Old Male Presenting with Tetanus - Jan 09
A Patient with Suspected Pulmonary Embolism - Mar 09
Appendicitis Due to Squirrel Dinner - Jun 09
A Child with Constipation and Swollen Abdomen - Nov 09
A 12-Year-Old Girl with Back Pain - Dec 09
Promethazine-induced Tissue Necrosis: A Case Presentation - Sep 10
Pediatric Abdominal Pain: Consider Pneumonia in the Differential Diagnosis
- Nov 10
A 23-year-old Woman with a Scapular Fracture - Dec 10

Bouncebacks - back to top menu
A 45-Year-Old Man with Cough and Sore Throat – Apr 07
An 18-Year-Old Man with Hand Pain – Jun 07
The Case of a 33-Year-Old Male with Abdominal Pain – Sep 07
The Case of a 46-Year-Old Man with Neck and Upper Back Pain – Nov 07
The Case of a 17-Year-Old Male with Fever and Headache – Jan 08
The Case of a 10-Year-Old Male with Eye Pain – Mar 08
The Case of a 71-Year-Old Man with Back Pain – May 08
The Case of a 24-Year-Old Man with Abdominal Pain – Jul/Aug 08
The Case of a 37-Year-Old Man with Headaches - Oct 08
The Case of a 37-Year-Old Female with Flu-like Symptons - Dec 08
The Case of a 28-Year-Old Pregant Female with Shortness of Breath - Feb 09
The Case of a 49-Year-Old Woman with Pleuritic Chest Pain - Apr 09
The Story of Jonathan -- One Week in January - Jun 09
The Case of a 53-Year-Old Female with Headache and Eye Pain - Sep 09
The Case of a 36-Year-Old Man with Cough - Dec 09
The Case of a 57-Year-Old Man with Heart Fluttering and Lightheadedness - Mar 10
The Case of a 21-Year-Old Woman with Sinus Pain - June 10
The Case of a 51-Year-Old Man with Back Pain - Oct 10

Practice Management - back to top menu
The Emergence of Retail Clinics – Oct 06
Managing Your Practice, Caring for Your Patients – Dec 06
How to “De-Commmoditize” Your Urgent Care Practice – Feb 07
Medical Professional Liability Insurance: Limiting Cost While Maximizing Value – Mar 07
Are DNA Relationship Testing Services a Good Match for Urgent Care? – May 07
News from Federal Health and Medical Agencies – Jul/Aug 07
The Resurgence of Urgent Care Centers in the United States – Nov 07
Urgent Care Occupational Medicine Defined – Jan 08
Boosting Revenue by Working Harder—or Smarter? – Feb 08
Creating a Health Surveillance Product Line – Apr 08
Playing to Win: Maximizing Profits in Urgent Care – Apr 08
Minding Your (Urgent Care) Ps and Qs – Jun 08
Loss Management/Injury Management and Rehabilitation – Jun 08
Managing Wait Times for Greater Customer Satisfaction – Sep 08
Keeping Workers Well and Your Practice Profitable - Oct 08
The Front Office: Window to Your Practice - Nov 08
Failing to Plan--or Planning to Fail? Designing a Clinic for Success - Dec 08
Making a Case for Hospital Urgent Care - Jan 09
The Search for the Urgent Care Center - Jan 09
The Quality of Care at Urgent Care Centers - Feb 09
Getting the Word Out: An Introduction to Urgent Care Advertising - Mar 09
Putting Patients First: Redefinin Quality in the Patient Experience - May 09
Creating a Web Presence to Raise Awareness of Urgent Care - Jul/Aug 09
Entrepreneurship--Or How Not to Turn a Lot of Money into a Little - Jul/Aug 09
Utilizing Social Media to Drive Visits to Your Website and Urgent Care Center - Oct 09
Building Urgent Care Referral Relationships: Pharmacies and Retail Host Clinics - Jan 10
Building Urgent Care Referral Relationships Part 2: EDs, PCPs, and Specialists - Feb 10
Protecting the Urgent Care Center from Sexual Harrassment Claims - April 10
Beyond Vital Signs: Managing Metrics for Optimal Health of Your Practice - May 10
The Case for Relationship-based Clerical Care - May 10
Agencies Can Extend Clinical Recruiting and Staffing Capabilities - July/Aug 10
Bridging the Management Divide: Understanding Physician Leadership - Dec 10

Marketing - back to top menu
Developing a Marketing Mindset for Occupational Medicine Services – Oct 06
Keeping Your Ear to the Customer – Jan 07
Using Education as an Occupational Health Marketing Tool – Jun 07
The Physician’s Role in Occupational Health Sales and Marketing – Jan 08
Perfecting the Clinic Visit as a Closing Technique – May 08

Buyer Self-Interest as a Factor in Occupational Health Sales – Jun 08
Fear as a Factor in Occupational Health Sales – Sep 08
Occupational Health Sales and Marketing as a Team Sport - Oct 08
25 Sales and Marketing Pearls - Jul/Aug 09

Occupational Medicine - back to top menu
Developing a Marketing Mindset for Occupational Medicine Services – Oct 06
Occ Med Programs Need Business Plans, Too – Dec 06
Keeping Your Ear to the Customer – Jan 07
Leveraging Existing Relationships to Generate More Business – Feb 07
Making Employer Advisory Councils Work for You – Mar 07
Anatomy of an Occupational Health Sales Call – Apr 07
Return on Investment in Occupational Health Sales – May 07
Using Education as an Occupational Health Marketing Tool – Jun 07
Choose Words Carefully in an Occupational Health Sales Call – Jul/Aug 07
Top Communicators Apply These Principles – Sep 07
Effective Occupational Medicine Sales Through Effective Questioning – Oct 07
Emphasizing the Positive Gets Results in Occupational Medicine Sales – Nov 07
Customer (and Patient) Service is Key in Occupational Health – Dec 07
Urgent Care Occupational Medicine Defined – Jan 08
The Physician’s Role in Occupational Health sales and Marketing – Jan 08
Public Speaking Skills Enhance Professional Standing and Proficiency – Feb 08
Learning to be Direct in Sales Negotiations – Mar 08
Creating a Health Surveillance Product Line – Apr 08
Hiring the Best Occupational Health Sales Professionals – Apr 08
Perfecting the Clinic Visit as a Closing Technique – May 08
Buyer Self-Interest as a Factor in Occupational Health Sales – Jun 08
Toward a Happier World: The Art of Patient Service – Jul/Aug 08
Fear as a Factor in Occupational Health Sales – Sep 08
Occupational Health Sales and Marketing as a Team Sport - Oct 08
Hedging Your Bets: The Art of Market Segmentations - Nov 08
The Herd Mentality and Occupational Health Sales - Dec 08
What, When, Who, and How to Offer 'Freebies' - Jan 09
Adjust Your Strategy for a Down Economy - Feb 09
Protecting Your Position as Market Leader - Mar 09
Effective Occupational Health Sales Through Personality Profiling - Apr 09
Evaluating Your Clinic's Competitive Strengths - May 09
Identifying, Contacting, and Cultivating the 'Best' Contact Person - Jun 09
25 Sales and Marketing Pearls - Jul/Aug 09
Marketing on a Shoestring Budget - Sep 09
Simplify Your Communication to Get Your Message Across - Oct 09
Overcoming the National Contract Barriers - Nov 09
Using Fallback Options to Your Advantage - Dec 09
Embracing a Culture of Constant Change - Jan 10
Make Connectivity Part of Your Marketing Strategy - Feb 10
Understanding and Embracing the Phrase "It Depends" - Mar 10
Selling Wellness Services to Employers - April 10
Exceptional Relationships Lead to Exceptional Sales - May 10
Turning Rejection into Opportunity - June 10
Learn How to Articulate What You Are Really Selling - July/Aug 10
Understanding the True Value of the Occupational Health Product - Sep 10
Just Say 'No' to Cold Calls - Oct 10
Time Management Skills and the Occupational Health Professional - Nov 10
Disciplined Time Management Drives Your 2011 Marketing Plan - Dec 10

Health Law - back to top menu
Informed Consent and Treating Minors in Urgent Care – Oct 06
Protecting Yourself Against Medical Malpractice Claims, Part 1 – Dec 06
Protecting Yourself Against Medical Malpractice Claims, Part 2 – Jan 07
What to Do When You Get Named in a Malpractice Suit – Feb 07
How to Prepare for and Give a Deposition – Mar 07
Settling the Case – Apr 07
Overview of a Malpractice Trial (and How to Survive) – May 07
Vicarious Liability – Jun 07
Test the Waters Before Signing an Employment Contract – Jul/Aug 07
Employment Contracts Part 2: Troublesome Clauses – Sep 07
Hiring an Employee – Oct 07
When Urgent Care is the Safest Place to Turn – Nov 07
Compliant Management of Non-Compliant Staff – Dec 07
In Consideration of Binding Arbitration Agreements – Jan 08
Insulating Your Practice From Sexual Harassment Claims – Feb 08
What the Gray Haired Never Shared – Mar 08
The “O-Ring” in Medical Malpractice Cases – Apr 08
There Will be Blood: Key Reasons That Start-ups Fail – May 08
Send Lawyers, Guns and Money: Asset Protection for Providers & Urgent Care Owners – Jun 08
Bankruptcy: When BK Doesn’t Mean You Can Have It Your Way – Jul/Aug 08
Bankruptcy Part Two: Honesty is the Only Policy – Sep 08
Medical Search Firms: Match Making Comes to Medicine - Oct 08
Managing Through Change - Nov 08
Strategies on Responding to Variable Patient Acuity and Flow - Dec 08
EMTALA and Transferring Patients to the Emergency Department - Jan 09
How to Say 'Farewell and Adieu' to Owning Your Business - Feb 09
Beware the BFRF! - Mar 09
Safety First When Consummating Relationships with Vendors - Apr 09
Pull Up! Pull Up! - May 09
A Short Course in Tort - Jun 09
Entrepreneurship--Or How Not to Turn a Lot of Money into a Little - Jul/Aug 09
A Tale of Two Applicants - Sep 09
Duty to Report - Oct 09
Persistence - Nov 09
So Here's What I've Learned - Dec 09
Deconstructing the Ten Commandments of Urgent Care Medicine - Jan 10
'Sorry' Shouldn't Be the Hardest Word - Feb 10
Using Evidence-Based Care Paths - Mar 10
Too Big to Fail - Urgent Care Lessons from Toyota - April 10
A Slip of the Lip Can Sink a Practice - May 10
Harmony in the Urgent Care - June 10
Transitions - July/Aug 10
Cleared for Takeoff - Sep 10
The Checklist - Part 2 - Oct 10
The Checklist - Part 3 - Nov 10
Preventing the "Delta Uniform," or, Malpractice Reduction in the Urgent Care Center - Dec 10

Pediatric Urgent Care - back to top menu
A Rationale for Making Your Practice More Child-friendly - Apr 09
Managing Summer Lacerations in Children - Jul/Aug 09
Good First Impressions Set the Tone for Good Clinical Care - Oct 09
Reducing Pediatric Medical Legal Risk in Your Urgent Care Center - Jan 10

Pediatric Urgent Care - The Irritable Infant - April 10
Ear, Nose and Throat Urgencies in Children - May 10
Asthma in the Pediatric Population: An Urgent Care Approach - June 10

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